When hiring a moving company, it’s natural to feel some uncertainty about how your most precious and essential belongings will be handled, where and how they will be stored and transported, or if they will arrive in good condition at your new home.
Below, we’d like to clarify the process and stages involved when you hire a moving company:
Initial Assessment.
First, it’s important to know that every move is unique. The first thing we do when we receive a quote request is visit the origin location to assess the type of move and the needs of each person or family on-site. We note which belongings will be moved, which need to be packed, disassembled, and reassembled, determine the volume in cubic meters, check access to the home, ask about any complementary services they would like to hire, and understand the client’s real expectations. This allows us to provide a fair and appropriate economic valuation for the work we need to perform.
Permits and Procedures.
Once the quote is accepted and the service date is agreed upon, we proceed with initiating the permits and procedures required for working in public areas. If it’s necessary to close a street, resolve parking in a difficult-to-access area, manage customs documentation for international moves, or process personalized insurance, these are some of the necessary steps.
Packing and Disassembly.
On moving day, the first thing our movers will do is determine if the relocation includes the entire home or if there are some belongings that will remain and should not be loaded onto the truck. Additionally, they will locate and inspect all items and furniture covered by all-risk insurance to verify their initial condition. If the move is international, involves storage, or has been specifically requested, a detailed inventory of contents will be prepared, with a copy always provided to the client upon completion.
The next step is to pack your belongings. For this, Mudanzas Diagonal uses the best packing materials, adapted to each type of item. Next, furniture will be disassembled with the utmost care, and finally, everything will be loaded onto the trucks, using a lift platform if necessary for your move.
Transportation.
By land, sea, and air. No matter the destination, at Mudanzas Diagonal, we guarantee that your belongings will arrive in perfect condition and within the agreed-upon timelines. For international moves, waiting times are longer, which is why Mudanzas Diagonal has its own infrastructure to store boxes and furniture while your plane or ship awaits departure, with 24-hour surveillance.
Delivery and Assembly.
This is the final phase of the move. Once your belongings arrive at their destination, we proceed with unloading the trucks and assembling the furniture. At Mudanzas Diagonal, we also offer complementary services such as cleaning services at the origin or destination home and key delivery; management of boxes with belongings, furniture, or appliances you wish to dispose of, as well as the option to donate items you will no longer use.
For any questions about your move, please don’t hesitate to contact us; we will be happy to assist you without any obligation.
